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FUNCTIONS
BETS COLLECTING AND VALIDATION
Bet Collecting
Bets may be entered either through optical reading of the coupon/ticket or, for games communicated verbally by the player, by typing on the display.
The 12.1" wide colour display (800x600 resolution) with touch screen, guides the operator through every terminal function and allows easy insertion of any game.
The video layouts are the result of a careful study of the working environment: they speed up operations, allow the operator to pass easily from one function to another and simplify operator training.
The high-resolution scanner, specially designed by Olivetti, rapidly (in less than one second) and correctly reads the coupons/tickets filled out by the players.
- The operator may insert the coupon/ticket at any angle or facing any direction.
- Should there be players with more than one coupon, the scanner is equipped with an automatic feeder in order to speed up the reading process. Thanks to this integrated device, it is possible to insert a whole batch of coupons/tickets and leave the terminal to read them automatically.
- The coupons/tickets which have been read are gathered in a special tray where they may be easily retrieved by the Operator.
The characteristics of the hardware and software for image processing guarantee management of any document, whether it be related to the game (coupons, receipts) or to any of the extra-gaming services with the exact recognition of the marks, bar codes, OCR (Optical Character Recognition) codes, and direct acquisition of images to be filed (e.g. signature).
Visualization for Client
The terminal may be equipped with a display for information to the client: amount to pay, information relating to the game (i.e. results of drawings) or promotional information.
The display on the client side is available in different models: from the smaller versions that only show the amount to be paid to the larger versions, that can also be used for promotions and advertising.
To guarantee the best visibility in any point-of-sale, the client display is movable and equipped with a practical hooking system that allows it to be adapted to any point-of-sale.
Bet validation (printing of the receipt)
MAEL 380 is equipped with an external printer specially designed for lottery systems.
- The printer is an extremely fast thermal printer (less than 1 second to print a receipt).
- Images and logos are printed thanks to advanced graphic characteristics and memory (1 MB).
- Two colour printing is available as an option.
- It is equipped with a control system for data transmitted with the game terminal to ensure data integrity.
- Printed receipts can be accumulated and the operator may retrieve them immediately after printing.
- The wide roll of paper (152 mm diameter) guarantees an excellent degree of printing autonomy.
- Paper insertion is very simple: the operator only has to insert the new roll and close the lid to active automatic loading (clamshell).
- No ink cartridges are necessary.
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EXTRA-GAMING SERVICES
- Reloading of pre-paid telephone cards
- Payment of utilities and taxes
- Reservations and tickets for cultural and sporting events
Use of the games sales network to provide other services, generates extraordinary synergies that attract a new clientele to the outlets and new forms of income for the Organization and for the points-of-sale themselves.
The Olivetti Tecnost terminals have been used for years for these functions and the new MAEL 380 and MAEL 205 products have been carefully planned for these services:
Complete HW and SW compatibility with software applications already created for ordinary networked PCs:
- standard operating systems and software (Linux and Windows family)
- compatible operator/terminal interface (display, keyboard and touch screen)
- most commonly used communication protocols (TCP/IP and X25).
Powerful integrated optical scanner to speed-up data acquisition:
- any type of code (mark, bar code and, in the case of MAEL 380, OCR characters)
- any format (up to A4 format in the case of MAEL 380, for documents as wide as a coupon/ticket for MAEL 205).
Availability of:
- ports to connect additional devices (A4 format printer, second and third displays for the public)
- memory supports compatible with software applications (large capacity hard disk)
- secure identification devices (smart card scanners)
- SAM (Security Access Module) for access to the network with special security requirements.
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WINNING VERIFICATION
At the end of a game, it is possible to verify, through the terminal, if a gaming receipt is a winning receipt.
- The operator inserts the receipt in the coupon/ticket scanner.
- The terminal scans the receipt and sends the information to the central system.
- The central system verifies the gaming data and transmits the result to the terminal.
- The coupon/ticket is expelled and may be annulled ("branding" option).
- The result of the verification is visualized on the terminal.
A win may also be verified through a special terminal, the MAEL 901, which allows the player to operate in self-service mode.
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INSTANT LOTTERY VALIDATION
The terminal has been designed for management of instant lotteries and to allow verification of the winnings from scratch tickets.
A special (optional) bar code scanner is foreseen for this purpose which can be integrated in the terminal or be self-standing, equipped with ergonomic hand grip.
The integrated version reduces the space occupied by the terminal to a minimum.
The external version allows the scanner to be used also to read codes on large packages or objects that cannot easily be moved near the terminal.
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ACCOUNTING
MAEL 380 and MAEL 205 terminals have been designed to manage a complete set of accountancy functions for point-of-sale.
In the on-line systems these functions are closely linked to the information made available by the central Lottery system.
In the case of Olivetti GamingWare solution, and therefore use of central MAEL GATEASY software, numerous accounting reports are available on the terminal. These reports summarize:
- income
- winnings paid out
- cancelled bets (if this is foreseen)
- cash balance
- balance to be paid to the Central Organization
The statements of account may be generated at various aggregate levels:
- by unit of responsibility
- by area manager (several outlets)
- by point-of-sale (comprising several terminals)
- by terminal
- by operator
- by type of game
- by timeframe (daily or over a specific period of time)
Information may be visualized on the display and printed out on the ordinary receipt printer.
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SECURE IDENTIFICATION AND ELECTRONIC PAYMENT
Secure identification
The MAEL 380 and MAEL 205 terminals may be used only by authorized personnel: operators at the point-of-sale and technical assistance staff.
Management of the terminals may be through password controls or, in a more technologically secure manner, by means of smart cards distributed to authorized personnel.
In both cases, the software defines different levels of responsibility among terminal operators, authorizes execution of specific functions only by certain people, and keeps track of the operations carried out by individuals.
Electronic payments and fidelity cards
In order to offer a high level of service to regular players, the terminal provides the possibility of managing payments through bank cards or pre-paid cards.
Management of these cards also allows promotional functions to be activated aimed at regular players, in order to record different gaming tendencies and memorize the standard games of each individual player.
Several options cover the entire range of possible requirements typical of each payment circuit:
- smart card ISO7816 and magnetic badge scanner;
- pin-pad for insertion of a secret code by the Client;
- Security Access Module (SAM) for access to special telematic circuits.
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ADVERTISING AND INFORMATION
Every Lottery aims at promoting new games and reaching new clients.
The terminals installed at the point-of-sale constitute a permanently available, economic means of exceptional communication possibilities towards a Lottery-orientated public.
The MAEL terminals have been designed to implement a series of options aimed at encouraging this type of activity:
- a powerful processor able to guarantee simultaneous management of ordinary games functions and marketing activities;
- connection of a second large-sized display/monitor;
- integrated high-capacity hard disk (and, in the MAEL 380, a CD/DVD-ROM scanner) to store films, images and data which are updated during low-peak periods of the communication line.
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ON-LINE TRAINING
For Olivetti, the games terminal is an integral part of the training system for operator at point-of-sale.
The frequent introduction of new games, new services and the opening of new points-of-sale call for a continuous training system that must be managed in a functional and economical manner and which complements the traditional operating and training systems (forming part of the services offered by Olivetti) that are more suited to the start-up of an entire system.
The MAEL 380 and MAEL 205 terminals are equipped with training and help functions, integrated in the terminal software and updated through the communication network, that can be used in the configurations with higher processing capacities.
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